Shipping
We offer a single flat rate shipping option: tracked shipping with Royal Mail. Orders will be dispatched in 2-3 working days.
* For addresses in the UK, tracked postage takes 2-3 business days.
* International shipping is available to all destinations. For Europe estimated delivery is 3-5 business days, and for the rest of the world 5-12 business days.
* ISHKAR is not responsible for customs duties or taxes on international shipments, nor is it responsible for delays associated with the import process.
We offer free shipping for:
UK orders over £200
European orders over £250
Returns
• We will be happy to offer a full refund (excluding shipping) on items returned within 14 days of receipt of delivery.
• Returned items must be unworn, unwashed and undamaged products purchased directly from ISHKAR.com.
• Proof of purchase is required.
• For defective, damaged or incorrect items, please notify us within five days of delivery in order to receive a refund/exchange.
• Email us at contact@ishkar.com to organise the return.
Preorders explained
If an item is out of stock you are able to preorder the item, so that you're first in line when it's back. Once you have preordered an item the order should be shipped to you within three months. Often the order will arrive well within this three month period. Contact preorders@ishkar.com for more accurate information on when orders for this product are likely to be ready.