Shipping
Shipping Terms:
We will aim to dispatch orders within 2-3 working days of purchase date but please be aware that we are a small team and delays can occur. We offer a single flat rate shipping option: tracked shipping with Royal Mail.
* For addresses in the UK, estimate shipping time is 2-3 business days.
* International shipping is available to all destinations. For all addresses outside the UK, estimate shipping time is 5-12 business days.
* ISHKAR is not responsible for customs duties or taxes on EU/international shipments, nor is it responsible for delays associated with the import process.
We offer free shipping for:
UK orders over £200
European orders over £250
Returns
We will be happy to offer a full refund (excluding shipping) on items returned within 14 days of receipt of delivery.
• Returned items must be unworn, unwashed and undamaged products purchased directly from ISHKAR.com.
• Proof of purchase is required.
• All made to order items are non-refundable (including photography prints).
• For defective, damaged or incorrect items, please notify us within five days of delivery in order to receive a refund/exchange.
• Email us at contact@ishkar.com to organise the return.
Preorders explained
If an item is out of stock you are able to preorder the item, so that you're first in line when it's back. Once you have preordered an item the order should be shipped to you within three months. Often the order will arrive well within this three month period. Contact preorders@ishkar.com for more accurate information on when orders for this product are likely to be ready.