Shipping & Returns
We will aim to dispatch orders within 2-3 working days of purchase date but please be aware that we are a small team and delays can occur. We offer a single flat rate shipping option: tracked shipping with Royal Mail.
* For addresses in the UK, estimate shipping time is 2-3 business days.
* International shipping is available to all destinations. For all addresses outside the UK, estimate shipping time is 5-12 business days.
* ISHKAR is not responsible for customs duties or taxes on EU/international shipments, nor is it responsible for delays associated with the import process.
We offer free shipping for:
Important information for customers from outside of the UK:
We will be happy to offer a full refund (excluding shipping) on items returned within 14 days of receipt of delivery.
• Returned items must be unworn, unwashed and undamaged products purchased directly from ISHKAR.com.
• Proof of purchase is required.
• Sale items are non-refundable.
• Custom and made-to-order objects are non-refundable unless faulty.
• Photography prints are printed to order and are therefore not refundable.
• For defective, damaged or incorrect items, please notify us within five days of delivery in order to receive a refund/exchange.
• Email us at firstname.lastname@example.org to organise the return.