ISHKAR Emerald Engagement Ring

Shipping Terms:

We will aim to dispatch orders within 3-4 working days of purchase date but please be aware that we are a small team and delays can occur. We offer a single flat rate shipping option: tracked shipping with Royal Mail.

* For addresses in the UK, estimate shipping time is 2-3 business days.
* International shipping is available to all destinations. For all addresses outside the UK, estimate shipping time is 5-12 business days.
* ISHKAR is not responsible for customs duties or taxes on EU/international shipments, nor is it responsible for delays associated with the import process.

We offer free shipping for:

UK orders over £200
European orders over £250

Extended Christmas Returns - for orders placed online from Mon 27 November to Thu 21 December 2023:

Full price items may be returned for a refund or exchange (subject to our returns policy) until Mon 15 January 2024.

Returns Policy:

We will be happy to offer a full refund (excluding shipping) on items returned within 14 days of receipt of delivery. 

* Returned items must be unworn, unwashed and undamaged products purchased directly from ISHKAR.com.
* Proof of purchase is required.
* Sale Items are non-refundable.
* Custom and made-to-order objects are non-refundable unless faulty.
* Photography prints are printed to order and are therefore not refundable.
* For defective, damaged or incorrect items, please notify us within five days of delivery in order to receive a refund/exchange.
* Email us at contact@ishkar.com to organise the return.