The mother of all slipper-ups

Having worked with our artisan partners for almost a decade now, they consistently meet the high bar we set for them. But in our quest for quality, we have learned some rough lessons along the way.

Why does the future look so bland?

And what does it tell us about our society? Around 17,000 people once worked in the trade; now there is only one company left, with no apprentices. It’s hard not to feel misty eyed about the loss o...