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We will be in touch very shortly via the channel that you picked. Please feel free to ask any question related to the trip, and to share your appointment with friends or family that would also be joining. 

 

 

Ernesto Rollando – Project Manager

 

Ernesto’s passion for Afghanistan was born when he led an avalanche prevention programme with the skiers of Bamiyan on behalf of the NGO Alpistan. Ernesto’s diverse range of previous experiences include working for UNDP in Samoa, learning traditional skills of Oceanic navigation in the Pacific Ocean, and gaining an MA in Photojournalism from the University of the Arts of London. He has climbed ten peaks over 4000m peaks in the Alps, including Mont Blanc via Arête du Diable, Liskam and Grand Combin.

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Shipping

Shipping Terms:

We will aim to dispatch orders within 2-3 working days of purchase date but please be aware that we are a small team and delays can occur. We offer a single flat rate shipping option: tracked shipping with Royal Mail.

* For addresses in the UK, estimate shipping time is 2-3 business days.
* International shipping is available to all destinations. For all addresses outside the UK, estimate shipping time is 5-12 business days.
* ISHKAR is not responsible for customs duties or taxes on EU/international shipments, nor is it responsible for delays associated with the import process.

We offer free shipping for:

UK orders over £200
European orders over £250

Returns

We will be happy to offer a full refund (excluding shipping) on items returned within 14 days of receipt of delivery. 

• Returned items must be unworn, unwashed and undamaged products purchased directly from ISHKAR.com.
• Proof of purchase is required. • Custom and made-to-order objects are non-refundable unless faulty.
• Photography prints are printed to order and are therefore not refundable.
• Pour les articles défectueux, endommagés ou incorrects, veuillez nous informer dans les cinq jours de la livraison afin de recevoir un remboursement / échange.
• Email us at contact@ishkar.com to organise the return.  

Preorders explained

If an item is out of stock you are able to preorder the item, so that you're first in line when it's back. Please email contact@ishkar.com for more accurate information on when orders for this product are likely to be ready.

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